Shipping

WE SHIP FAST!

You typically won’t wait more than 2 days for your order to ship. During the week we go to the post office almost daily (depending on order volume). If you place an order on Friday after we’ve gone to the post office, your order will typically ship the coming Monday (oftentimes sooner over the weekend).

Where is my order?

USA:

If you have received a shipment email and haven't gotten your product within a week and a half, please reach out.  We can't keep track of every order and occasionally the post office misplaces things. 

INTERNATIONAL:

Please be patient! If you haven’t gotten your order in 3-4 weeks please reach out. Typically international orders arrive much sooner, but sometimes they get stuck in customs, etc.. If you think yours may be lost, don’t hesitate to let us know and we’ll make it right.

Do you ship internationally?

Yes we do. Some countries may not apply.

Authorized Stores, Avoid Counterfeits:

As our products have gained popularity over the years, there has been an influx of people using our trademarked name and copyrighted images to sell counterfeits. Please only buy from our authorized sites linked here. We cannot offer support without a valid purchase from one of these sites.

CC Site (here) | Amazon. Seller "Colored Controllers" | Etsy. Seller ColoredControlrs | Ebay. Seller CustomVidyagames

I have a problem with my order:

Reach out! We stand by our products 100%.

Is my information safe with you?

All of our payment processing is done through stripe.  You can read about their strict security policies here.  We do not share your information with anybody and we never will.